Wondering which free chat plugin to use for your WordPress site? No worries, we’ve got you covered! Adding a live chat feature to your site is a great way to connect with visitors and provide top-notch customer support, especially if you run a business site.
Let’s break it down in simple terms: Live chat plugins are like helpful tools that you add to your WordPress site. They let you chat with people who visit your site in real-time or use chatbots to assist them. This is super important because it keeps you connected with your visitors, turning them into loyal fans of your site.
Now, let’s delve into the list of the best free WordPress live chat plugins.
1. Crisp Live Chat
Crisp Live Chat stands out as a beautiful chat option for real-time customer engagement. With a free live chat widget, instant notifications, and user-friendly features, Crisp enhances your business communication. The plugin’s free plan offers enriched conversations and conversion rates, with the option to upgrade for advanced functionality.
Key Features of Crisp Live Chat:
- Live Typing Preview
- Flexible Plugin Integration
- Enhanced User Profiles
- Integration with Facebook Messenger
- Real-Time Notification with an Automated Chatbot
2. Tawk.To Live Chat
Tawk.To Live Chat is a widely used, 100% free WordPress live chat plugin, free from spam and ads. It enables real-time monitoring of website visitors, providing valuable insights for audience connection. Compatible with all modern browsers, Tawk.To ensures instant response and network building for your business.
Key Features of Tawk.To Live Chat:
- Over 200K+ Active Installations
- 24×7 Live Support
- Support for Over 27 Different Languages
- Detailed Documentation with Videos & Tutorials
- Easy Widget Design Customization
3. 3CX Live Chat
3CX Live Chat is a reliable and effective free WordPress live chat plugin with a user-friendly interface. Noteworthy features include chat servers for lightning-fast live chats, support for video and audio, and live chat record storage for business analysis. The plugin allows simultaneous chatting with multiple customers.
Key Features of 3CX Live Chat:
- Surveys & Polls in the Chat Box
- Feedback Submission Tally
- Customer Satisfaction Ratings
- Animations in the Chat Box
- Compatibility with Various Plugins and Google Analytics
4. JivoChat Live Chat
JivoChat Live Chat is an all-in-one free business live chat plugin for WordPress, supporting unlimited chat channels. With features for live chat, phone, email, and social media communication, JivoChat provides free widget customization and configuration. The plugin’s omnichannel live chat is tailored explicitly for eCommerce.
Key Features of JivoChat Live Chat:
- Powerful Desktop & Mobile Apps
- Smart Triggers with Visitor Monitoring
- Smart Team Chat Feature
- Geo-IP Based Behaviors
- CRM Integrations, API & Webhooks
5. Tidio Live Chat
Tidio is a top-notch free WordPress chat plugin available on WordPress.org. Its fast and intuitive chat widget offers visitors a seamless way to connect. Tidio’s lightweight and customizable chatbot widget come with 35+ ready-made templates. The plugin automates live chats, providing automatic responses to FAQs, collecting email addresses, and offering discounts.
Key Features of Tidio Live Chat:
- Drag-and-drop Visual Chatbot Editor
- Live Typing Preview
- Incoming Visitor Notifications
- WordPress Live Chat Mobile App
- Integrated Email Marketing Tool
Wrapping Up
In conclusion, having live chats and chatbots enhances user engagement, builds loyal customers, and boosts sales. For beginners, navigating through various chat sections might be confusing.
We highly recommend using the mentioned free WordPress live chat plugins. Among them, Crisp Live Chat is a crisp and light option that connects you to customers in real-time to enhance your business. Tawk.To Live Chat, a widget for real-time monitoring, is another excellent choice for convenient conversations and valuable insights.
We hope this article has been helpful. If it was, let us know in the comments below. Share it with friends and family using the social media handles provided.
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